Quality Assurance

Adapt has always prioritized quality  over quantity.  While we are not opposed to expansion, we cautiously yield to anything that compromises quality outcomes for our clients. Our clinicians are contractually obligated never to take on more clients than they have time to serve, including time for the preparation before sessions.  Our administration prioritizes quality in all aspects of company operations by regularly reviewing policies, procedures, and surveys, then making data-informed decisions about which actions to take.

CARF Accreditation

The Commission for Accreditation of Rehabilitation Facilities (CARF) International is an independent, nonprofit accreditor of health and human services agencies. Their mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process and continuous improvement services that center on enhancing the lives of persons served. Agencies that become CARF accredited have met rigorous standards of excellence in service provision, client rights, risk management, staff management, and agency leadership. 

 

Adapt became accredited by CARF in 2013. We had our 3-year re-accreditation site review in July 2016 and passed with flying colors!

 

Rather than brag on ourselves, we will let the accreditation reviewers do it for us. Here are excerpts from our last CARF onsite review report (2016):

  • The organization's staff members are dedicated and committed to the organization's mission and vision. They are passionate about making a difference in local communities in which they live and work. They are knowledgeable, compassionate, caring, and strong advocated for their clients. The staff members have embraced the person-centered approach throughout the organization, regardless of the position they are in. When speaking with them, they take great pride in being a quality provider within the service area and feel valued for the work they do. 

  • Adapt staff members are committed to the accreditation process and to improving their skills and services. They were open to feedback and suggestions throughout the survey. Staff members demonstrate an eagerness to conform to the standards of the accreditation process and showed a genuine desire to learn and grow from the survey process. 

  • Clinical staff members clearly understand the needs and strengths of their clients. The staff members are appropriately matched with each person served. Family engagement is recognized as an essential strategy for stabilization and continued recovery for the persons served and their families.

 

For more information about CARF, click here.

To view Adapt's CARF Provider Profile, click here